Ok, most of my rants and raves are completely random and have nothing to do with my job. Today is the day I will RAVE over our tech support staff. They are all fantastic but Jeff takes the cake.  I was having a problem with my email. It could not connect to the server. I had tried everything on my end to fix it, no dice. So I contacted Jeff via ICQ and at first even he was stumped but he stuck with me. After about 10 minutes of checking certain settings, etc. Jeff recommended that I look at my Norton Anti-Virus program, so I did. I quickly noticed a setting had somehow changed on my incoming email scan therefore disabling my incoming mail. Ta-Da! Jeff saved the day:)

THANKS JEFF, YOU ROCK!!!

Technical Support Representative

We are looking for people to be part of the Certified Hosting family. We strive to provide the highest level of customer service in the web hosting business and are looking for the best of the best to join us and share in our service goals. We are looking for highly motivated people with excellent customer service skills and the desire to have a career in the customer service/technical support field. We currently have openings for day, night and graveyard shifts in our Grand Terrace, California location.

With so many companies outsourcing their tech support, it is important to know Certified Hosting will NEVER give you the runaround. Our in-house, knowledgeable tech support staff members are available to you 24×7 everyday. When you call, you will be immediately connected to a member of our support staff that will be able to assist you. No need to escalate the call to a supervisor, no runaround and no need to tell us the make and model of your refrigerator to receive service.